Help
Questions
Ordering and payment
Is SELVYN right for me?
If you want one matching set you will wear most days, fit S, M or L, and are happy to order now knowing we dispatch from 11 November, yes. If you need XL or bigger, need it this week, want to try it on in a shop first, or want the lowest price, a high street brand will suit you better. We wrote an honest comparison with other brands: Is SELVYN right for you?
How does cash on delivery work?
Order on the site and choose cash on delivery. We confirm your order on WhatsApp, then the rider collects the amount at your door. Delivery is free across Pakistan.
Can I pay ahead?
Yes. Pay by Raast, Easypaisa, JazzCash or bank transfer and The Set costs Rs 7,000 instead of Rs 7,500. At checkout, choose Pay ahead and enter the code PAYAHEAD so your total shows Rs 7,000 a set. Choose your number on The Set page before you add it to your cart. After checkout, send us the payment screenshot on WhatsApp with your order number. If your number was taken a moment before, we offer the closest free one.
What is the founding price?
For early access only, from Wednesday 4 November 8pm to Thursday 5 November 8pm, numbers 001 to 030 go to the waitlist at Rs 6,500 a set when you pay ahead. We send the code FIRST30 to the waitlist on WhatsApp. It works once per person, for 30 sets in total, and does not combine with PAYAHEAD. After early access the price is Rs 7,500, or Rs 7,000 paid ahead.
Can I buy the hoodie or the trouser on its own?
Yes. The Hoodie is Rs 4,500 and The Trouser is Rs 3,500, in Ink and Umber. Bought together as The Set, both pieces cost Rs 7,500, or Rs 7,000 when you pay ahead.
Will SELVYN ever have a sale?
No. The only ways to pay less are the founding price for the waitlist during early access, and paying ahead.
Delivery
When will my order arrive?
Drop 001 opens as a pre-order. Dispatch starts on 11 November, in number order. After dispatch, Lahore takes 1 to 2 working days and other cities 2 to 5.
Can I open the parcel before paying?
Our courier does not allow parcels to be opened before payment. That is why every order comes with a free size exchange.
Do you deliver outside Pakistan?
Yes. Choose your country at checkout and the delivery cost shows before you pay. For timing to your country, message us on WhatsApp first.
Size and exchanges
Which size should I take?
The Set is cut relaxed and boxy in S, M and L. Use the size guide and the size finder, or message us on WhatsApp. Between two sizes, take the larger one for the relaxed fit. Different size on top and bottom? Buy the hoodie and the trouser separately, each in its own size.
How do exchanges work?
Every order includes one free size exchange within 7 days of delivery, unworn and unwashed, with tags on. Message us on WhatsApp and we arrange the pickup. If your new size has sold out, we refund you in full by bank transfer.
The numbers
What is my number?
Every set in Drop 001 carries a number from 001 to 100, stamped on the card in the box and on the care label of both pieces. People who pay ahead choose from the numbers still free. Everyone else receives the lowest free number at dispatch.
What is The Hundred?
On the back of your Hundred card is one line to fill in: My bet. Send us a photo of it and, with your permission, your first name, city and bet appear on The Hundred, our page of owners, next to your number. The Hundred opens once the first 30 sets are delivered.
Still have a question? Message us on WhatsApp.